Shipping Policy

1. Shipping Information:

1.1 Dispatch Time: Orders are generally processed and dispatched within 2-3 business days from the date of order placement. Please note that dispatch times may vary during peak seasons or promotions.

1.2 Shipping Partners: We work with reputable courier partners to ensure timely and secure delivery of your orders.

1.3 Shipping Locations: Currently, we provide shipping services within India.

2. Delivery Time:

2.1 Estimated Delivery Time: The estimated delivery time is 3-4 business days from the date of dispatch. Please note that delivery times may vary depending on your location and external factors such as customs clearance.

2.2 Tracking Information: Once your order is dispatched, you will receive an email with tracking information to monitor the status and location of your package.

3. Shipping Charges:

3.1 Shipping Costs: Shipping costs are calculated based on the weight of your order and the delivery location. The shipping charges will be displayed during the checkout process.

3.2 Free Shipping: We offer free shipping on orders exceeding a certain order value. Details of the free shipping threshold will be communicated on the website.

4. Order Confirmation:

Upon placing an order, you will receive an order confirmation email containing the details of your order. Please review this information carefully, and if you notice any discrepancies, contact our customer support immediately at info@healthinnov8.com.

5. Customer Support:

For any inquiries or assistance regarding shipping and delivery, please contact our customer support team at info@healthinnov8.com. Our support team is available on working days (Monday to Saturday) a week during business hours.

6. Delayed or Lost Shipments:

In the event of a delayed or lost shipment, we will work with our shipping partners to resolve the issue promptly. Customers are advised to notify us of any delivery concerns within 5-7 days of the estimated delivery date.

7. Changes to Shipping & Delivery Policy:

Dial HealtHMED Technologies LLP reserves the right to modify or update this Shipping & Delivery Policy at any time without prior notice. Please check the policy periodically for any changes.

The Site is only to be used for your personal non-commercial use and information. Your use of the services and features of the Site shall be governed by these Terms and Conditions (hereinafter “Terms of Use”) along with the Privacy Policy, Shipping Policy and Cancellation, Refund and Return Policy (together “Policies”) as modified and amended from time to time.

For these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to access the Website. By merely accessing or using the Site, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the policies, whether you have read the same or not. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING. If you do not agree to any of the terms enumerated in the Terms of Use or the Policies, please do not use the Site.

You are responsible to ensure that your access to this Site and material available on or through it are legal in each jurisdiction, in or through which you access or view the site or such material.

Dial HealtHMED Technologies LLP reserves the right to change the particulars contained in the Terms of Use or the Policies from time to time and at any time, without notice to its users and at its sole discretion. If Dial HealtHMED Technologies LLP decides to change the Terms of Use or Policies, Dial HealtHMED Technologies LLP will post the new version of the Terms of Use or the Policies on the Site and update the date specified above. Any change or modification to the Terms of Use and the Policies will be effective immediately from the date of such upload of the Terms of Use and Policies on the Site. Your continued use of the Site following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies whether or not you have read them. For this reason, you should frequently review these Terms of Use, our Guidelines and Rules and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Site.